About Guestline

Drawing on over 17 years' experience, Guestline develop, implement and support a wide variety of solutions ranging from standalone Property Management Systems (PMS) through to centrally hosted PMS, Central Reservation Systems, EPoS and Channel Management Solutions.

 

Whether you are a privately owned independent hotel or a large hotel group, Guestline have a solution that can be tailored to meet your requirements.

Rezlynx Internet-Based PMS

Rezlynx is a web-based PMS, which is served directly from our data centre and accessed via the internet from anywhere in the world. The overall solution incorporates full PMS functionality including, front of house, conference & banqueting, back office, sales ledger and an extremely powerful sales & marketing module.

 

Web Based PMS Benefits

  • 100% internet based
  • Remote access from anywhere in the world
  • Centralised reservations, rate, availability and reporting
  • Multi-property capability
  • Live online bookings
  • Professionally hosted and maintained
  • Improved security of business critical data
  • Lower cost of ownership

Guestline Windows-Based PMS

Guestline PMS is the longest established Windows-based system in the UK and is the system of choice for independent hotels. Guestline provides hoteliers with the tools to control all aspects of managing their hotel in an easy to use system and has a comprehensive list of features and functionality.

 

Windows-Based PMS Benefits

  • Simple to use
  • Comprehensive reporting and statistics
  • Powerful sales and marketing capabilities
  • Integral back office and sales ledger
  • 3rd party interface integration - EPoS, key cards, interactive TV and telephone systems
  • Online bookings direct from hotel website

Roomlynx Channel Manager

Roomlynx is a distribution solution that actively manages your hotels exposure to the Global Distribution System (GDS) - Sabre, Amadeus, Galileo and Worldspan and Online Travel Agencies (OTAs) such as LateRooms.com, Booking.com, Superbreaks and Expedia.

 

Roomlynx streamlines the channel management process by allowing you to control rates and availability from a single real-time source, removing the requirement for room allotments and manual adjustments on an individual channel basis.

 

Roomlynx also provides seamless integration into our Guestline or Rezlynx Property Management Systems so that bookings, regardless of the source, flow directly into the PMS without the need for time consuming manual data entry and allocation.

 

Channel Manager Benefits

  • Real-time availability and rates to all channels
  • Increase revenue by selling last room availability to all channels
  • Manage rates, inventory and availability directly from PMS
  • No more manual entry
  • Low transactional cost
  • Direct access to GDS
  • More exposure for less effort and less cost

Guestline Electronic Point of Sale

Guestline EPoS is a sophisticated touch screen point of sale system, which integrates seamlessly with our property management systems. The solution offers feature rich functionality including integrated back office software, stock control and mobile hand-held units.

 

EPoS Benefits

  • Simple to use touch screen technology
  • Full front of house functionality
  • PMS integration with room transfer
  • Easily configurable
  • Stock control capabilities
  • Hand held compatibility
  • Back office reports
  • Up-sell options
  • Attachable kitchen messages
  • Hardware independent

PCILynx - PCI DSS Payment Card Solution

Payment Card issuers have joined forces to create a security standard to help reduce the level of fraud and card data loss, this is known as PCI DSS (Payment Card Industry Data Security Standard).

Meeting the requirements of the standard, can be a very demanding and expensive process both in terms of monetary cost and management time.

 

Guestline have developed PCILynx, which is a combination of technology and business processes aimed at achieving PCI DSS compliance in a structured, easy to follow process.

 

PCILynx Benefits

  • Cost effective compliance solution
  • Simple certification process
  • Easy to use secure card management system
  • Improved protection of customers personal data as no card data is held locally
  • All cards payments are verified as genuine, not on lost or stolen list and not maxed out
  • Payments can be taken in advance bookings via PMS
  • Customer Not Present transactions can still be processed
  • Improved protection against PCI related fines that arise from security beaches
  • Increased protection from fraudsters
  • Boosts customer confidence by providing higher levels of card data security

Guestlynx Central Reservation System

Guestlynx is the only fully featured Windows®-based central reservation system written and entirely supported from the UK. Utilising a Windows® thin client platform and standard Microsoft® SQL database, Guestlynx communicates real-time data such as reservations, availability, hotel information, guest profiles and rates to the entire estate.

 

Guestlynx Benefits

  • Single image of live inventory for entire estate
  • Interfaces directly with group property management systems
  • Integral GDS connectivity for exposure to the global travel agent network
  • Ability to view live availability and make reservations at all group hotels
  • Centralised rate control for improved revenue management
  • Comprehensive reporting
  • Accommodates individual, company, group and agency reservations

Contact

For more information about Guestline or their products, feel free to contact us at Chapman-Nix or through the office listed below.

Guestline Ltd
5 Barker Street
Shrewsbury
Shropshire
SY1 1QJ

 

Tel: +44 (0)1743 282300
Fax +44 (0)1743 232213


Email sales@guestline.com

www.guestline.com

Contact and appointments

Please contact us on the following phone number with any questions or to make an appointment to discuss your specific needs:

 

+44(0)1889 570030

 

Please also use our contact form.

Support desk (beta)

We are trialling a new support desk application, please feel free to enter the Support Desk area and create new dummy tickets.

 

Please note: this is still very new, we are compiling Knowledge Base information and still testing all functions of the application.

 

We'd appreciate your feedback, so give it a go!

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