Principal-Hayley Group

“Dale delivers. He has exceptional knowledge in the hospitality sector and always thinks outside the box to deliver guest-centric solutions. I have worked with him on 2 major implementations and recommended him for another (that he is now completing). He has the ability to communicate with all levels of the business to establish what the business needs and then deliver it. His negotiating & contract skills are very impressive, surpassed only by his ability to drive project delivery to very exacting criteria and not one deadline has been missed.”

Mark Jelley, IT Director

Travelodge UK

“Dale has a great understanding of how business works. He understands and knows how business processes flow and delivers customer requirements over and above expectations. I would highly recommend Chapman-Nix to your business.”

Russell Fox, IT Project Implementation Manager

Hotel du Vin

“Dale was instrumental in bringing together a PMS system to our company which has now given us a better working platform by which we can continue to grow our business moving forward.”

 Roberto Varsalona, Director of Revenue Management

Sodexho Presige

“Dale really takes care to understand a brief and then provides an excellent service. I have always found him to be very conscientious and able to communicate in such a way that technical detail is easily understood. I would recommend him to anyone looking for a consultant looking for the personal touch.”

Alastair Scott, Sales and Marketing Director

Micros-FIDELIO

“Dale is someone I have known now for nearly 14 years. He is a dedicated, concise, warm and affable character. He implemented end-to-end a Sales Force Automation tool, as part of his role within Forte & Meridien Hotels, to a far flung and disparately skilled sales force - impeccably. As a consultant, we have now crossed paths again over the last 3 years. Once again Dale is detailed, fair and retains sense of perspective even in the most challenging of circumstances - for these qualities alone I highly recommend his work.”

Tim Hodgson, Director of Accounts

xn Hotels

“I have worked with Dale on several projects in recent years. These were on behalf of prestigious hotel groups and involved the research, selection and implementation of business critical enterprise solutions. In each case, Dale has run an extremely thorough, efficient and even-handed process, to the best of my knowledge meeting all set objectives and timescales in the process. I would recommend Dale without hesitation.”

 Alan O'Riordan, UK Sales Director