Frequently asked questions

Below are some of the questions that you may ask yourself when considering an engagement with our team. We welcome your questions and will show you how we have delivered similar projects with other clients.

If you have questions that are not listed below, please feel free to contact us and we'll get right back to you.

What projects can Chapman-Nix deliver?

While our skills can be relevant to many sectors, Chapman-Nix primarily focuses on projects and clients in the Hospitality and Leisure sectors. The projects we've delivered to date centre on customer-facing technologies, including:

• Central Reservations Systems (CRS)
• Property Management Systems (PMS)
• Conference and Banqueting (also known as Sales and Catering)
• Electonic Point of Sale (EPoS) systems for restaurants, bars, pubs and clubs
• Golf, spa and leisure club systems
• Table reservations and management
• Global distribution systems (GDS), Internet and alternative distribution systems (IDS/ADS)
• Own websites' distribution
• Interfacing to third-party systems
• Reporting and analysis

We also work with sales and marketing teams to identify strategic and tactical programmes that optimise the systems listed above.

Our multi-disciplined approach to your business ensures that no system, process or functional area is left in an "information silo".

Why should we choose Chapman-Nix to deliver our project?

Our team have specialist skills in each of our focus areas. When you engage with Chapman-Nix, you engage a team of people, each of whom are your dedicated resource for your project. We will work with you to plan resources that can be filled internally by your staff, or can be supplemented with our resource professionals.

Isn't it more expensive to engage an entire team, rather than one person?

Actually, you'll find it costs no more—and in many cases, it costs less to have our team deliver your project. As your project progresses, we deploy the right resource at the right time on the right task, which means no wasted time.

Additionally, each member of the team is fully briefed throughout the project, so we can ensure continuity through completion.

How can you know what our project needs?

The members of the Chapman-Nix project team will "embed" within your organisation for the life of the project. This means that, for all intents and purposes, we become members of your organisation-we work around your schedules, not our own.

We will help plan, guide and support your team members throughout the project...think of us as an extra pair of hands.